At FB-AVAK we are committed to a quality service and product.
It is the policy of FB-AVAK (Fenwood Bowen Ltd), to maintain a Quality Management System (QMS) designed to meet the requirements of ISO 9001:2015 in pursuit of its primary objectives, the purpose and the context of the organisation.
It is the policy of FB-AVAK to:
- Satisfy customers and other interested parties by meeting and wherever possible exceeding expectations.
- Comply with all legal requirements or obligations, codes of practice and any other requirements applicable to our activities.
- Provide to the best of our abilities the resources of: equipment, material, trained competent staff and any other requirements to enable these objectives to be met.
- Ensure that all employees are aware of objectives and individual obligations in respect of this quality policy.
- Maintain the QMS to achieve our objectives and seek to continuously improve the effectiveness of our management system based on “risk.”
To ensure the Company maintains awareness, the QMS will be regularly reviewed by Top Management during Management Review Meetings. This ensures that it remains suitable and practicable for our business. The QMS is subject to both internal and external audits.
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